Sweetingo Candy

CHRISTMAS draw

Get ready to go wild with Sweet Maniacs Christmas Raffle! Coming to you live Friday 29th November from 7pm Uk time. 25 prizes which means 25 lucky winners,Including two sweet maniacs Christmas specials to be Won! Get your tickets now and don’t be late!

At Sweet Maniacs, we’re just as excited as you are for your sweet treats to arrive! We work hard to get your order packed with care and delivered to your doorstep as quickly as possible.

Processing Time

All orders are typically processed and dispatched within 1–2 business days. Orders placed on weekends or bank holidays will be processed on the next working day.

Shipping Options & Timeframes

We currently ship across the UK using reliable courier services to ensure fast and secure delivery. Shipping times may vary depending on your location and the shipping option you select at checkout:

• Standard Shipping: 2–4 business days
• Express Shipping: 1–2 business days

Please note: Delivery times are estimates and may be affected by courier delays, weather, or other unforeseen circumstances.

Shipping Rates

Shipping costs are calculated at checkout based on the size and weight of your order. We occasionally offer free shipping promotions, so be sure to sign up for our newsletter and follow us on social media for updates!

Tracking Your Order

Once your order has been dispatched, you’ll receive a confirmation email with tracking information so you can follow your sweets every step of the way.

Incorrect or Incomplete Addresses

Please double-check your shipping details at checkout. Sweet Maniacs cannot be held responsible for delays or failed deliveries due to incorrect or incomplete addresses. If you notice an error, contact us at info@sweetmaniacs.co.uk as soon as possible.

Shipping During Hot Weather

During warmer months, we take extra care to protect your sweets from melting. While we do our best, we recommend choosing Express Shipping for heat-sensitive items to minimize time in transit.

Questions?

We’re here to help! If you have any questions about shipping or your order, just drop us an email at info@sweetmaniacs.co.uk and we’ll be happy to assist you.

1. Are your sweets halal?
Yes, all of our sweets are halal certified, so you can enjoy every bite with confidence.

2. Do you offer vegan, vegetarian, or gluten-free options?
Absolutely! We have a wide range of sweets that cater to vegan, vegetarian, and gluten-free diets. Each product is clearly labeled for your convenience.

3. Can I build my own pick and mix sweet bag?
Yes! You can customise your own sweet bag by choosing from our wide selection of sweets. It’s fun, easy, and completely your way.

4. Do you deliver across the UK?
Yes, we deliver to all areas within the UK. Delivery times may vary depending on your location, but we always aim to get your sweets to you as quickly as possible.

5. How long will it take for my order to arrive?
Most orders are processed within 1–2 working days. Standard delivery usually takes 2–4 days after dispatch.

6. Are your sweet jars and cones suitable for gifting?
Definitely! Our sweet jars, cones, and hampers make perfect gifts for birthdays, parties, thank you surprises, or just to brighten someone’s day.

7. Do you accept bulk or party orders?
Yes, we welcome bulk and custom party orders. Please get in touch with us directly for special pricing and packaging options.

8. How should I store my sweets?
Keep your sweets in a cool, dry place away from direct sunlight. Once opened, store them in an airtight container for maximum freshness.

9. What if there’s an issue with my order?
Customer satisfaction is our top priority. If you experience any problems with your order, please contact us right away and we’ll make it right.

10. Can I include a gift message with my order?
Yes! We offer the option to include a personalised message with your gift. Just add your note at checkout and we’ll take care of the rest.